Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to suggest a casino for us to look at? This page covers how to reach the team at Non Gamstop Casinos, what we can help with, and what to expect once you get in touch.
How to Reach Us
Email is the best way to contact us. Send your message to [email protected] and a member of our editorial team will read it personally. We don't rely on automated replies to fob you off — you'll hear back from someone who has actually gone through what you sent.
To help us answer quickly, tell us upfront what your message is about. A short subject line such as "review query", "correction", or "general question" means we can route it to the right person straight away rather than going back and forth.
What We Can Help With
- Questions about our reviews — If anything in our coverage of casinos not on Gamstop is unclear, or you want more detail on how we reached a particular rating, ask us directly.
- Corrections — Welcome offers, terms and site details change often. If you spot something out of date on any brand we cover, including those featured on our trusted non Gamstop casinos page, let us know and we'll look into it.
- Site suggestions — New non Gamstop casinos appear regularly. If there's a site you think we should assess, tell us the name and why you rate it.
- Feedback on payment methods, bonuses or games coverage — If you've used a site we've written about and had a different experience with deposits, withdrawals or bonus terms, we want to hear it.
- General enquiries — Anything else about how the site works, how we compare operators, or how self-exclusion and Gamstop fit into the picture is fair game.
What Happens After You Send a Message
Every email is read by a real person on the team, not filtered through a bot. We aim to reply within two working days, though this can stretch a little during busier periods. We'll always follow up, even if the answer is simply that we need more time to check something.
A Note on What We Do
Non Gamstop Casinos exists to help UK players who have self-excluded through Gamstop, or who simply want more choice than the UKGC-licensed market offers, find and compare casinos not on Gamstop. We rank and review sites like Betmica, Kikibet and Betninja based on factors including licensing, game selection, payment options and the fairness of welcome offers — not on how much a brand pays us. If you think we've got something wrong on that front, that's exactly the kind of message we want.
We're also happy to hear from readers who simply want to flag that self-exclusion tools or gambling support resources would be useful to them — if that applies to you, mention it in your message and we'll point you towards appropriate information.
Before You Write In
A few quick checks can save time on both sides:
- If your question relates to a specific casino's bonus terms or withdrawal limits, check the operator's own terms and conditions first, since these can change independently of our reviews.
- If you're asking about eligibility or age requirements, remember that all gambling covered on this site is intended for readers aged 18 and over.
- If your query is urgent — for example, a dispute with a specific operator over funds — contact that casino's support team directly as well as us, since we cannot intervene in individual account issues.
Thanks for taking the time to read this far. Whether it's a correction, a suggestion, or just a question about how we put our rankings together, we're glad to hear from you.